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Last updated: 06/07/2025

Privacy Policy

Welcome to the Privacy Policy of FlowAgent Inc. This document outlines the information we collect when you use our website and the services we offer through our AI-powered automation solutions. It explains why we collect this information and how we use it. By accessing our website and using our services, you are agreeing to the data practices described in this Privacy Policy and our Terms of Use.

1. Introduction

When you access our website and use our services, you are agreeing to the data practices described in this Privacy Policy and our Terms of Use. We may make periodic updates to this policy, and if there are significant changes in how we handle personally identifiable information, we will notify you through email or by prominently posting a notice on our website. We encourage you to regularly review this policy to stay informed about any updates.

2. Information You Provide

As a user, when you log into our service, including through our website, we will request personal information from you, such as your name, company name, and email address.

When you or someone on your behalf contacts us, we may receive and process any personal information provided during the communication. This information is used for the purpose of providing our service, contacting you, or identifying you.

3. Information We Collect

When you access our website, our servers record certain “traffic/session” information from your device, including your user agent and Internet Protocol (IP) address.

While using our website, we collect information about your service activity, such as log-in and log-out times, session durations, content uploaded and downloaded, and activity metrics.

4. Use of Identifiable Information

The personal information we collect is used to provide and enhance our service, analyze its functionality, offer support, measure service activity for pricing purposes, maintain the service, improve it, and continue its development. We may use your email address to contact you when necessary, send you reminders, and share marketing materials.

5. Google User Data Disclosure

FlowAgent’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We do not use Google user data for serving advertisements. We do not sell, rent, or lease Google user data to third parties. We only share Google user data with third-party AI models when strictly necessary to provide or improve user-facing features and only with your explicit consent.

6. Data Retention

We retain your personal information and Google user data only for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it.

7. Contact Us

If you have any questions about this Privacy Policy, please reach out to us at support@flowagent.in.

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